Utility Service Office

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The City of Crestview provides water, wastewater, garbage and storm-water utility service to city and non-city residents. The Utility Service Division is responsible for the preparation of the utility bills, processing of the utility bill payments and customer service. Specific information regarding the above noted utility services can be found here:

Same day service ends at 3:00 pm Monday-Thursday and 9am on Fridays. Applications to start, transfer or disconnects services will not be accepted after 4:30 pm.

Documents Required:
Completed application                     
Lease agreement if renting or a warranty deed                          
Valid Identification

  1. Contact Us

For billing questions or concerns call:                                                                            Phone: (850) 682.6131                                                                                                          Email: h2o@cityofcrestview.org
198 Wilson Street N.
Crestview, FL 32536

  1. Report a Water or Sewer Issue

To report a water or sewer issue during normal business hours call:                        Phone: (850) 682.6132                                                                                                                Monday - Thursday 6:30 am until 5 pm                                                                                      

After normal business hours:
Sewer on-call - (850) 305.8242
Water on-call
- (850) 305.2969