Utility Service Office

The City of Crestview provides water, wastewater, garbage and storm-water utility service to city and non-city residents. The Utility Service Division is responsible for the preparation of the utility bills, processing of the utility bill payments and customer service. Specific information regarding the above noted utility services can be found here:

Same day service ends at 3:00 pm. Applications to start, transfer or disconnects services will not be accepted after 4:30 pm.

Documents Required:

Completed application                     Lease agreement if renting or a warranty deed                          Valid Identification

Utility Service Information

Storm Water Utility

Mayor Whitten discusses the Storm Water Utility rate increase and why it was necessary for the future of Crestview. 

2020 Water & Utility Rate Increases

front view of City Hall

  1. Physical Address
    198 North Wilson Street
    Crestview, FL 32536

    Phone: (850) 682-1560 Press 1

    To Report a Water or Sewer Issue, Please Call:
    (850) 682-6132
    Mon-Thurs 6:30 a.m.-5:00 p.m.

    To Report a Water or Sewer Issue after hours, Please Call:
    Sewer On-call Dial:
    (850) 305-8242
    Water On-Call Dial:
    (850) 305-2969