Public Services

Mission Statement

Our mission is to develop and maintain the optimum public infrastructure system, secure adequate resources and foster planned quality growth, to promote the welfare of the community.

About the Department 

The Public Services Department is a multi-functional department that provides supervision and operation of streets, roads, alleyways, easements maintenance, water, sewer, building / property maintenance and fleet operations. The department provides continuous operation of all water and sewer distribution systems and oversight of a 320-acre solid waste treatment plant and irrigated spray field. 

This is accomplished by evaluating and assessing community needs, providing for programs consistent with the goals and objectives outlined by the City Council, setting the standards to achieve long term economic progress and developing programs that address target goals and minimize maintenance costs.

The Public Services Department is committed to providing an environment that encourages private investment in the community and promotes creative solutions for complex problems.


The Public Services Department is the largest department in the city, organized into 7 different divisions, staffed by approximately 50 employees. The responsibilities of each division are outlined as follows:

Water Department 

The Water Division manages and operates the city's eight water wells and elevated storage tanks. In addition, the division maintains, constructs, and manages the distribution system that currently serves the city's utility customers. The division produces reports on all monthly meter readings to the billing department, while providing safe, aesthetically pleasing water. View our Annual Drinking Water Quality Report.

To Report a Water Leak or Sewer Issue, Please Call:   

Mon-Thurs 6:30 a.m. - 5:00 p.m. (850) 682-6132
After Hours: (850) 682-2055 Police Dispatch 
(850) 305-8242 Sewer On-Call                                (850) 305-2969 Water On-Call

 Utility Maintenance & Sewer Department 

The Utility Maintenance and Sewer Division maintains, constructs, and operates over fifty sewer lift stations as well as the sewer collection system and manholes. In addition, the division provides utility location information to protect the infrastructure from damages caused from excavation. The division also provides all electrical related construction maintenance for all city owned buildings.

Crestview Beautification Crew (CBC) Department 

In conjunction with the Street Division, the CBC provides maintenance of all R.O.W.'s and coordinates with the Parks and Recreation Department to provide maintenance for all of the City's parks and ball fields. The CBC also provides support for all parades held within the city limits.

Solid Waste & Garbage Department 

The Solid Waste and Garbage Division services are contracted out and are currently provided by Waste Pro, Inc. View the pick-up days schedule (PDF).

Street & Storm Water Management Department 

The Street and Storm Water Management Division maintains, engineers, designs, constructs, and manages many miles of streets, right of ways, and storm water infrastructure within the city.

Fleet Maintenance Department 

The Fleet Maintenance Division maintains, repairs, and services all of the motor vehicles and heavy equipment for the entire City of Crestview, including the Fire and Police Departments.

Sewer Treatment Plant Department

The Sewer Treatment Plant Division services are contracted out and are currently provided by CH2M HILL OMI, Inc.